Your own numbers and extensions.
Choose your area code and number, add the extensions you need, and every branch calls every other branch by extension, free.
Voice · Anchor product · Cloud PBX with Dialer
vKOM-PBX. Cloud PBX, Built and Owned in Africa.
Enterprise-grade cloud-hosted PBX and unified communications for every business — auto attendant, queues, multi-branch calling and the Voimar Dialer on every extension — running on network infrastructure we own end to end, not resold from someone else's platform.
Access | Privacy | Sovereignty | Data Protection
Enterprise-grade cloud-hosted PBX and UCC, featuring vDialer
For small and growing businesses, branches and call centres across Africa. Your own numbers, extensions, menus and queues, the Dialer on every phone and computer, and a call centre in the same app. Order online.
Why vKOM-PBX
A proper phone system, without the hardware
Everything a growing business needs to answer, route and make calls, with the Dialer on every phone.
The Dialer, free on every extension.
Every person gets their extension on their phone and computer in the Voimar Dialer, at no extra cost.
A call centre in the same app.
Campaigns, task groups, supervision, recordings and quality scores, as an add-on when you need it.
Nothing to install.
The Dialer runs in the browser and installs from it: iPhone, Android, Windows or Mac. No app store, no licence per computer.
Hosted in South Africa.
On VOIMAR's own network in Teraco Johannesburg, Cape Town and Durban, watched by our 24/7 NOC. Voice is encrypted to every phone.
Lines that set themselves up.
Sign in to the Dialer and your lines are already there. Nobody types a password or a server address.
vDialer · the centre of calling
Every extension on every phone and computer
The Voimar Dialer puts your vKOM-PBX extension in an app that runs in the browser and installs from it. It is free on every vKOM-PBX extension.
Your company number, always
Outside calls show your company's caller ID - never 'private' or withheld, so networks don't drop them.
Free calls to colleagues
Everyone on your phone system is one tap away in Colleagues - internal calls cost nothing.
Rings wherever you are
Incoming calls take the whole screen, on your phone or your computer, with answer and decline.
Every line, always on
Keep more than one line registered at once and choose the one you call out on, or let the Dialer ask before each call.
Encrypted, on our own network
Voice is encrypted (DTLS-SRTP audio, TLS signalling) and carried on VOIMAR's voice platform in South Africa.
Built for daily use
Reconnects by itself when the network drops, keeps the microphone ready, uses the iPhone earpiece and works with Workgroups.
Call centre add-on
Run your call centre from the same app
Campaigns, compliance, supervision and evidence, in the Dialer your team already uses. Add it when you need it.
Campaigns & task groups
Give each agent a clear list for the day.
- CSV campaigns
Download the template, fill in your contacts, upload. Bad numbers, duplicates and do-not-call numbers are left out before anyone dials.
- One agent, one day
Assign a task group to an agent for a specific day - they open the Dialer and their list is waiting.
- Preview dialling
One contact at a time: the agent sees who they're calling before they call. No predictive dialler, no dead air.
Compliance, built in
The rules are enforced by the app, not left to memory.
- SA calling hours
Marketing calls only when the Consumer Protection Act allows: weekdays 08:00-20:00, Saturdays 09:00-13:00, never on Sundays or public holidays.
- Do-not-call list
Numbers on your company's do-not-call list are never dialled, in any campaign.
- POPIA consent
Marketing contacts without a recorded consent source are left out when the list is uploaded - with the reasons listed.
Supervision
Supervisors switch to Supervisor mode for the whole team.
- Agent matrix
Calls, answer rate, talk time, quality and disputes for every agent in one panel - today, 7 or 30 days.
- Disputes and reviews
Agents flag a call for a dispute or a supervisor review; supervisors resolve it, with the history kept.
- Quality scores
Score any call 0-100 against your own standard, and see each agent's average over time.
Evidence & quality
A business record, not just a phone.
- Recordings on demand
Play, download or email a recording when you need the proof. Every access is logged.
- History that stays
Call history, disputes and scores live on VOIMAR's servers in South Africa - nothing is lost with a phone.
- Call quality on every call
Every call is measured (no audio is touched) and callers can rate it, so poor lines are found and fixed.
The phone system
Everything your callers expect, from day one
Menus, queues, transfers and conferences, set up and changed from a web console, on VOIMAR’s own network.
Call handling
- Auto attendant (IVR)
Customisable menus, time-of-day rules and overflow logic, all from a web console.
- Call queues & hunt groups
Route callers to the right team with configurable ring strategies and hold music.
- Warm & blind transfer
Hand off calls with or without an introduction, whichever the moment calls for.
- Find-me / follow-me
Ring your desk, mobile and softphone together or in sequence - never miss a call.
Work from anywhere
- The Voimar Dialer
Your extension on your phone and computer, free with vKOM-PBX.
- Desk phones
Standard SIP desk phones on any extension, next to the Dialer.
- Browser click-to-dial
Call straight from your browser, no separate app to open.
- Hot-desking
Log into your extension from any handset, at any desk, in any office.
See what happens
- Real-time monitoring
Live call and queue wallboards for supervisors and team leads.
- Call analytics
Reporting on volumes, durations, missed calls and team performance.
- Self-service portal
Manage extensions, routing and users yourself, without waiting on a ticket.
- Per-extension controls
Access permissions and spend limits set per person, not just per account.
Safe and connected
- POPIA-compliant recording
Encrypted call recording with configurable retention and role-based access.
- Sovereign infrastructure
Runs on VOIMAR's own network - Teraco, our own ASN - not a reseller's best-effort platform.
- 24/7 NOC monitoring
Our own network operations centre watches every circuit, day and night.
- Microsoft Teams and APIs
Teams Direct Routing, CRM and helpdesk integrations, and an open API with webhooks.
Order online
Three steps to your new phone system
1
Choose your number
Pick your area code and number, and how many extensions you need.
2
Order online
Send the order in a few minutes. We confirm your numbers and get you set up.
3
Start calling
Everyone signs in to the Voimar Dialer on their phone and computer. Their lines are already there.
Two doors, one house
One vKOM platform, two products
vKOM-PBX and vKOM-SECURE run on the same vKOM platform on VOIMAR’s own network. Choose the door that fits you.
vKOM-PBX
Cloud PBX with Dialer
For businesses, branches and call centres. Order online, every extension on the Dialer, the call centre as an add-on.
vKOM-SECURE
Military-grade secure communications with Konnector | vKonnector
For government, defence, finance and resellers: cloud or self-hosted inside your own network.
Ready for a better phone system?
Order online in a few minutes, or talk to us about your branches and your call centre.